Netgear App For Att Air Card Dont Work With Mac Sierra

 

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  2. Netgear App For Att Air Card Dont Work With Mac Sierra

Sierra Wireless accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless modem, or for failure of the Sierra Wireless modem to transmit or receive such data. Safety and Hazards Do not operate the Sierra Wireless modem in areas where blasting is in progress.

If your computer does not detect your mobile Internet key, or Sierra Wireless Aircard Watcher displays 'No device detected', try the following.

  1. The AirCard App is the official app from NETGEAR for managing your AirCard Mobile Hotspot (formerly from Sierra Wireless). View your connection, settings, and data usage from the convenience of the mobile app.MONITOR your mobile hotspot connection and battery life in real-time.VIEW CONNECTED Wi-Fi devices.TRACK DATA usage by month and session.TURN OFF your hotspot.CONFIGURE APN settings.
  2. Get smartphone, tablet & mobile device support from AT&T. Start by selecting the brand of your phone, tablet, or mobile device from this list of popular brands.
  3. If you are looking to access wireless network speeds available in your area, the NETGEAR AC797 Mobile Hotspot is the ideal solution for a reliable connection. Connect up to 32 WiFi devices and share fast wireless internet speeds with everyone in your family. Unlocked device will accept all SIM cards; works best on AT&T and T-Mobile networks.
  4. The AirCard App is the official app from NETGEAR for managing your AirCard Mobile Hotspot (formerly from Sierra Wireless). View your connection, settings, and data usage from the convenience of the mobile app.MONITOR your mobile hotspot connection and battery life in real-time.VIEW CONNECTED Wi-Fi devices.TRACK DATA usage by month and session.TURN OFF your hotspot.CONFIGURE APN.

Check the USB ports on your computer

  • Check that the USB ports on your computer work by using another USB device.
  • Check that the LED lights up on your mobile Internet key when you insert it in a USB port.
  • Use a different USB port.

Check profile settings

Your profile settings may be incorrect or incomplete. To check these settings, try the following.

Windows

To verify your existing profile settings, do the following.

  1. From the Sierra Wireless AirCard Watcher, click the Options icon.
  2. Click Profiles.
  3. From the left pane, click TELUS ISP.
  4. NOTE: If you don't see this listed, you will need to create a new profile. Skip to step 8.
  5. In the left pane, click General listed below TELUS ISP.
  6. From the Model list, select GSM.
  7. Ensure that the APN (Access Point Name) field displays isp.telus.com
    NOTE: If TELUS ISP is not listed, or the APN is not correct, you will need to create a new profile. To create a new profile, do the following.
  8. Click the Add new profile icon, located in the lower left corner of the window.
  9. Click WWAN profile.
  10. In the right pane, complete the listed fields as follows:
  11. Profile name: Click Custom and type any name which will allow you to identify this connection.
  12. APN (AccessPoint Name): isp.telus.com
  13. Connection type: Select Manual connect from the list.
  14. Click Apply.
  15. Click Default profile and select the profile name you just created.
  16. Click Apply.
  17. Click OK.
  18. Restart your computer.
  19. Launch Sierra Wireless AirCard Watcher.
  20. TELUS displays in the Watcher window.

Mac OS X

From the taskbar, click the Apple icon.

  1. Click System Preferences...
  2. Click Network.
    NOTE: If the New Interfaces Detected window appears, click OK.
  3. Click AirCard 319U.
  4. Click Advanced.
  5. From the Model list, select GSM.
  6. Correct the APN field so it displays isp.telus.com
  7. Click OK.
  8. Click the Applications folder.
  9. Click Sierra Wireless.
  10. Click AirCard Watcher and drag it to the Apple dock.
  11. From the dock, click AirCard Watcher.
  12. TELUS displays in the Watcher window.

Check SIM card

Netgear app for att air card dont work with mac sierra version

If you have inserted a SIM card into your device and it doesn’t work, try the following.

Check brand

Netgear app for att air card dont work with mac sierra

Check that your SIM card is a TELUS brand SIM card.

  • Your SIM card is a TELUS brand SIM card if:
  • You purchased it from a TELUS store.
  • It says TELUS on the back of the card.

Make sure that your SIM card is inserted properly

Your SIM card may not be inserted properly.

Netgear App For Att Air Card Dont Work With Mac SierraNetgear App For Att Air Card Dont Work With Mac Sierra

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CAUTION: Don’t remove the SIM card when it is in use. You may damage the card, and the data stored on the card may be corrupted.

  1. Remove the mobile Internet key from the USB port on your computer.
  2. Remove the black cover on the bottom side of the mobile Internet key .
  3. Insert the SIM card into the card slot in the direction indicated. Make sure that the beveled edge of the card is aligned with the card slot.
  4. Replace the back cover and slide it into place.
  5. Your SIM card is inserted properly.

Check for damage

Check that your SIM card is not damaged or rusted.

Check that your SIM card has been activated

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Netgear App For Att Air Card Dont Work With Mac Sierra

To check whether your SIM card has been activated by TELUS visit a Product Care Centre.